What if the leak starts at night or on a weekend?

Call a 24/7 remediation company to stop the water; we partner with them for exactly this. Then call us at 208-550-9387 when we open, Monday to Friday, and we take it from there.

Will a tarp hold until the real repair?

A properly installed emergency tarp will get you through days to a few weeks depending on weather. It is a stopgap to protect the interior, not a repair, and it should not be treated as one.

What if the leak stops before you get here?

Leaks that stop when the rain stops have not gone anywhere. Water found a path in and will use it again. Get it inspected while you know roughly where it came from.

Roof leak repair across the Treasure Valley

During business hours, Monday to Friday, the first job is stopping the water. After hours, our 24/7 remediation partners take the call. Call 208-550-9387.

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Emergency tarp after a tree fell on a roof

Do these five things right now

Move what you can. Furniture, electronics, rugs, anything under the drip.
Contain the water. Bucket underneath. If the ceiling is bulging, puncture a small hole at the lowest point of the bulge with a screwdriver and let it drain into the bucket. A controlled hole is far better than a ceiling collapse.
Photograph everything. Ceiling, walls, floor, contents. Time-stamped phone photos are exactly what your insurance will ask for.
Kill power to the area if water is anywhere near light fixtures, outlets, or the panel.
Stay off the roof. Wet roofs are how people end up in the hospital. This is not the moment to go up with a tarp.

Call 208-550-9387

Monday to Friday, 8am to 6pm. After hours, call a 24/7 remediation company first, then us when we open.

What happens when you call

During business hours a person answers. Not a call center reading from a script in another state.

We ask what you are seeing, where the water is coming in, and whether anyone is in danger. If the situation is genuinely urgent we get someone out to stop the water. That usually means tarping, temporary sealing, or diverting water away from the entry point.

The permanent repair comes after, when it can be done properly and safely. Outside business hours, a 24/7 remediation company is the right first call: they stop the water, and we handle the roof when we open.

What counts as an emergency

Water actively entering the living space
A ceiling that is sagging, bulging, or has already come down
Roofing material torn off during a wind event, leaving decking exposed
A tree or large limb on the roof
Storm damage that has opened the roof to the weather
An ice dam that has begun letting water into the house

What can wait

If you have a stain on a ceiling but nothing is actively dripping, or you have found a few shingles in the yard but no water is coming in, you can safely call during business hours and we will schedule it. We would rather tell you it can wait than send someone out for a visit you did not need.

While you wait for us

Keep containers under active drips and empty them before they overflow
Pull back carpet if water is reaching it
Put fans on wet areas once power is confirmed safe
Keep photographing as it develops, the progression matters to a claim
Write down the time the leak started
Note any weather conditions: wind, hail, heavy snow, rapid thaw

Should I call insurance right away?

Most carriers have a claims line and many will authorize emergency mitigation before an adjuster ever sees the property, because stopping the damage is in their interest too. Keep every receipt for anything you buy to contain the water.

How roof claims work